Privacy policy
Last updated: October 2026
Controller
Chloé Borge, Zollstrasse 14, 8005 Zurich, Switzerland, bonjour@revenir-a-soi.com.
What we collect
- When you order: name, shipping address, email, phone if you provide it, and your order details.
- When you write to us: your email and your message.
- When you visit: the host's technical logs (IP address, date, page visited), kept briefly for the security of the site.
No tracking cookies
This site uses no advertising cookies, no analytics tools and no social media pixels.
Why
We use your data only to process and ship your order, keep you informed about your pre-order, answer your messages and meet our accounting obligations.
Service providers
Some providers may process data outside Switzerland or the European Union, with the safeguards required by law (standard contractual clauses).
- Stripe (payment): processes your payment data; we never have access to your card details.
- The website host.
- The carrier (for example Swiss Post): receives your name and address for delivery.
Retention
Order data is kept for the legal accounting retention period (10 years in Switzerland). Messages are kept as long as needed to answer you.
Your rights
You may at any time request access to your data, its correction or deletion, or object to its processing, by writing to bonjour@revenir-a-soi.com. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the data protection authority of your country.